Metropolitan City of Milan, Italy Req 1107 09 December 2024 Purpose of the job The Senior Account Manager will work alongside the Account Director / Regional Account Director to ensure solutions are developed and delivered on time and against operational and financial business targets. This individual also needs to be a strong leader who can focus on the vision and strategies of the account while managing the tactical components of running the daily business. Balance daily support needs with long-term strategy and successfully combine vision and reality into effective plans. The perfect candidate will have either senior agency experience or production management experience with a proven track record for delivering client solutions and nurturing relationships. Key Responsibilities: Delivering operational excellence Delivering effective growth strategies and managing the opportunities for these Clients Managing and developing key client relationships Managing and owning the project cycle and leading the pitch Achieve and excel growth targets Media and discipline neutral, the Senior Account Manager proactively finds opportunity by looking for the best way of maximising delivery for the brand and driving this opportunity with our Clients Working with the internal studio and strategic suppliers to deliver the best solutions. The Senior Account Manager will have the ability to influence client thinking to produce outstanding results Attending WIPs and meetings and taking / influencing key briefs from clients showing a clear understanding of requirements and cascade to local teams globally Deliver excellent service to client with a professional 'can do' attitude at all times Develop and maintain excellent relationships with key contacts Providing technical input and advice on projects as required to achieve high quality standards Knowledge, Skills Experience: Strong Client Service experience and has built credible customer relationships at senior level Sound financial reporting and forecasting experience Good understanding of Marketing Services concepts, with experience in FMCG or Consumer Health an advantage Naturally builds and maintains rapport with the client Is comfortable analysing and interpreting financial data and produces accurate reports Works collaboratively with others in pursuit of team goals Identifies opportunities for continuous improvement Takes a logical and systematic approach to work Takes a flexible approach to work and encourages others to do so Strong negotiation and consensus building skills when dealing with internal customers, stakeholders and team members Ability to understand current/changing business strategy and participate in delivering it Can identify business issues and develop risk mitigation strategies Ability to deal with the ambiguity associated with working in a fast paced and changing environment Exceptional communication, problem solving and cross-group collaboration skills Strong presentation skills, ability to present convincingly to a senior audience Excellent analysis and critical thinking skills We thank all applicants in advance for their interest in this position. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to HR.EMEAhhglobal.com Please note that we carry out a variety of pre-employment background checks, which are appropriate for the country that you are based in. These may include some of the following; employment history, right to work, identity and validity of professional qualifications (if applicable) checks. In some countries, criminal background, sanction file and / or CIFAS checks may apply. If you have any questions relating to this, please reach out to HR.EMEAhhglobal.com in the first instance. J-18808-Ljbffr