Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a highly motivated Sea Logistics Operational Care Expert - Import to join us in Milan.
Your RoleThe Sea Logistics Operational Care Team Expert is part of a team in the Operational Care Center responsible for coordinating transport activities.
Your ResponsibilitiesCreation and completion of shipment details in our internal data management system (e.g. carrier, vessel, item description, PO allocation)Coordination with customs agents, hauliers and carriersCreation of files for consolidation container (Master / Single)Handling shipments in alignment with shipping instructions included in SOP (if any) and taking into account national and international regulations, compliance, rate and routing informationTransport document creationInvoicingPassive invoice acknowledgementProfit maximization through choice of suppliersImmediate report of problems, operation disputes or discrepancies to the direct operational reportMonitor operational performance of carriers and other suppliersEscalation or creation of awareness if performance and commitments are not being deliveredInitiation and resolution of any rate discrepancyWork with Customer Care teams on account implementation, ensuring a smooth transition from sales to operationsSupport to Customer Care teams in resolving complaintsYour Skills and ExperiencesThree years experience in similar roles, specifically importHigh level of attention to detail, communication, organizational skills in organizing, planning, assigning and controlling, decision makingFlexibility and ability to work under pressure are the top attributes sea logistics Operational Care needsFluent in EnglishGood Reasons to JoinSince 1890, Kuehne+Nagel is committed to shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions. With over 80,000 employees at almost 1,300 locations in over 100 countries, we are one of the world's leading logistics companies. The Italian branch is active since almost 60 years and counts 32 locations with 1,750 team members partnering with more than 3000 clients. Passion and willingness to be part of a diverse, multicultural, and dynamic team are a must to us! We take care about our people. We commit to create a work environment where everyone is welcome and diversity, equity and inclusion are prioritized. Where the full potential of each employee is realized without exception. Where those who look, live, love, communicate, think, and lead differently are sought, appreciated, and valued. Together, we go above and beyond to deliver excellence and innovation to our colleagues, our customers, and the communities we belong. Your plus shapes our future.
What We OfferOur benefits are centered around you and your family, our offer is constantly improving:
Accidental coverage (at & outside work)Extra Medical insurance5 extra days of paternity leaveRemote working enhancement for new parents1 day off for volunteering activitiesFree Tax return support (730)Free social welfare consulting (e.g. INPS, disability, pension) 1000+ discount on products and servicesSpecial discount on travels with Interline TurismoFull access to Fitprime for you and your friends: access to +3000 Gyms, pools and sport centersOnline workout (e.g. yoga, mindfulness, cardio) + nutritionistSpeexx, your digital coaching platform for language training, for you and someone of your choiceLots of engagement activities to keep you inspired!
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