**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.
)
Field Application Scientist II
**Job ID**:
**Location**:
Italy - Remote/Field
**Field Application Specialist II,** Real-time PCR
Based in Milan, IT
**Key responsibilities**:
- Perform product demonstrations at customer or company sites
- Prepares and presents seminars to wide array of audiences
- Solve customer issues effectively through in depth troubleshooting
- Continuously updates scientific knowledge for support of customers, sales and service on the forefront of technology.
Communicates effectively within the team to enhance others' knowledge
- Support the Service & Support organization in attaining training and service contract sales target through customer interaction and relation
- Support sales in the achievement of the regional sales target by delivering product line specific pre
- and post-sales related customer support activities
**Experience/Qualifications/Qualities**:
- Knowledge and skills acquired through completion of a MSc and/or PhD in Biology, Microbiology, Biochemistry or related scientific field.
- Required experience in Real-time PCR and useful to have experience in Capillary Electrophoresis
- Teammate who can effectively integrate internal and field based activities across functions to support customer requirements.
Individual will also need to balance and prioritize the requirements of several collaborators in a dynamic environment.
Handle time efficiently
- Experience in communicating technical materials in written and verbal form is needed.
- Ability to read, analyse, and interpret common scientific and technical journals.
- Ability to troubleshoot technical problems.
- Strong data analysis/data manipulation skills
- Customer minded individual with the insight to understand customer concerns
- Customer facing experience is an asset.
Good commercial insight and demeanour required.
- Very strong communications skills.
Capable of interacting with a diverse population of internal and external contacts.
- Independent and dedicated personality.
- Fluent in English language skills.
- Readiness to travel 25-75% of the time (will vary).
- Clean driver's license