Field Application Specialist, Real-time PCR
**Job ID**:
**Location**:
Italy - Remote/Field
**Field Application Specialist, **Real-time PCR
Based in Rome IT
**Key responsibilities**:
- Perform product demonstrations at customer or company sites
- Prepares and presents seminars to wide array of audiences
- Solve customer escalations effectively through in depth troubleshooting
- Continuously updates scientific knowledge for support of customers, sales and service on the leading edge of technology Communicates effectively within the team to enhance others' knowledge
- Support the Service & Support organization in the achievement of the regional training and service contract sales target through customer interaction and relation
- Support sales in the achievement of the regional sales target by delivering product line specific pre
- and post-sales related customer support activities
**Experience/Qualifications/Qualities**:
- Knowledge and skills acquired through completion of a MSc and/or PhD in Biology, Microbiology, Biochemistry or related scientific field.
- Mandatory to have experience in the field of Real-time PCR and highly desirable to have experience in the field of Capillary Electrophoresis
- Team player who can effectively integrate internal and field based activities across functions to support customer requirements.
Individual will also need to balance and prioritize the requirements of several internal and external stakeholders in an ever-changing environment.
Manage time effectively
- Experience in presenting technical materials in written and verbal form is essential.
- Ability to read, analyse, and interpret common scientific and technical journals.
- Ability to troubleshoot technical problems.
- Strong data analysis/data manipulation skills
- Customer minded individual with the empathy to understand customer concerns
- Customer facing experience is an asset.
Good commercial insight and attitude required.
- Very strong communications skills.
Capable of interacting with a diverse population of internal and external contacts.
- Independent and self-driven personality.
- Fluent in English language skills.
- Willingness to travel 25-75% of the time (will vary).
- Clean driver's license