Job Description: DXC is looking for a Salesforce Consultant.
Responsibility:
Proactively interpret client needs, identifying the most suitable methodologies and approaches to meet their requirements. Ensure the production of robust solutions for clients, consistently backed by data analysis. Identify potential project issues and promptly communicate them to the team. Collaborate productively within cross-functional and international teams. Requirements:
Hold a Master's degree, preferably in Management Engineering or Economics. Have 1 to 3 years of experience in leading consultancy firms, playing primary roles in complex projects for large Italian or international clients. Good knowledge of Salesforce.com modules that manage Sales and Service processes (e.g., Sales, Service, and/or Marketing Cloud, Community). Be capable of supporting management in influencing and guiding clients to define a Digital Transformation strategy aimed at maximizing optimization and innovation opportunities for their business model. Maintain a high professional standard and be able to sustain relationships with client middle management. Strive to become a future leader by taking on defined responsibilities and tasks, while being monitored and evaluated. Preferred qualifications for the role include:
Holding at least 1 Consultant certification. Experience in digital transformation projects within the CRM domain. Excellent written and spoken English proficiency. Furthermore, having at least one of the following is considered advantageous:
Availability for international travel. Experience in ChatBots management. Knowledge of CTI management dynamics. Completing the profile: strong business acumen, excellent analytical and communication skills, precision, organizational autonomy, and a business-oriented and results-driven approach.
Work location: Rome with Remote Work possibility.
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