Sales Support Specialist - ALTRA RUNNING Apply at locations: EMEA > ITA > Pederobba > Via Levada 145/A
Time type: Full time
Posted on: Posted 3 Days Ago
Job requisition id: R-20240806-0020
Live the Brand - ALTRA RUNNING Founded in 2009, Altra Running is headquartered in Denver, Colorado. It all started when Golden Harper started cutting up and reconfiguring existing running shoes in hopes of designing something better. Along with co-founders, Brian Beckstead, Jeremy Howlett, and Quirl Jacob Hansen, he came up with the idea for a "Zero Drop" shoe, meaning that the goal was to create shoes that lacked a height differential between the heel and toe area. This was a revolutionary idea!
Let's talk about the role As part of a national sales team focusing on the development and support of ALTRA's accounts, the remit is to represent the brand in-market, drive account performance, and specifically sales turnover through staff training and development of ALTRA retail partners, stock management, customer and market analysis, sales and trade marketing support, and instore presentation.
The selected candidate will be responsible for the back end of the commercial process ensuring efficiency, precision, and timely execution, enabling results for the brand for all accounts with a prioritization on the biggest and fastest growing one.
What you will do Staff training: Arrange comprehensive travel plans designed to provide regular and frequent store coverage, on a tiered basis, of all account doors. Ensure that all administration is completed accurately and sent to the relevant people on time. Maximise sales through product and brand knowledge allied with excellent customer service. Conduct staff training sessions for retail partners, ensuring that all staff are fully conversant with the features and benefits of the relevant ALTRA product range and motivated to sell those products. Develop the staff training program and become the internal product expert raising standards throughout the organisation. Be the 'expert' on Brand technologies within the team. Brand excellence: Feedback to Sales teams any sell-through data, stock holding information, display potential, competitor activity, and any other information to assist the Sales force and Marketing departments. Build excellent instore relationships to ensure product is displayed in the best position and that retail presentation is of a high standard. Provide quality feedback to the Sales manager and Sales Reps on customer and market data to aid account management and sales presentations. Support customer's sales and marketing activities, including staffing events such as tent shows and store openings. Act as a consistent contact for the account base. Ad hoc operational requests. Order entry support. Product documentation & content to support the accounts onboarding process. Ambassadors impact: Lead the T-RED ambassadors in-country to spread the word on ALTRA in local communities, including training the ambassadors on the product and brand benefits. Internal support: Manage and co-ordinate the set-up, organisation, and smooth running of the showroom for each selling season. Sales responsibility for smaller direct territory sales accounts and lead the direct selling showroom days for these B2B accounts. Main support for the sales agents. Effective management of the specified geographical region for the B2B accounts, achieving key financial targets. Skills for success The requirements listed below are representative of the knowledge, skills, and/or abilities required for the individual to be successful in this position.
Experience: Retail experience essential, preferably from within running and outdoor sector. Previous staff training experience desirable. Leadership: Able to motivate & influence the store team. Other Skills: Ability to be on the road regularly, as this position will require frequent travel. Enthusiasm for/actively participating in the outdoor lifestyle. Good planning/organisational skills. Self-motivated, having initiative. Strong communication skills, outgoing, engaging, persuasive style. Able to build good relationships. What's in it for you? We offer a competitive salary, an amazing bonus/benefit and pension scheme, as well as staff discounts (50%). We believe our people deserve to be nurtured and looked after.
Career ownership, enabling you to build your knowledge and experience across different brands and countries. A supportive feedback-based culture where respect and integrity guide us. Tailored training, from a thorough induction to ongoing online and face-to-face training. An inclusive environment where people of diverse backgrounds, lifestyles, and nationalities love working together. On-site gym offering health and well-being initiatives. Subsidised canteen and break out areas offering complimentary hot drinks. Free to be, Inclusion & Diversity As a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates.
If you like what you have read and want to join the journey of our team, then we would like to hear from you!
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