At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world.
We're a team that dares to look at the world's challenges and see impactful possibilities.
We believe in a better future when we uplift others and enable our people to thrive at work and at home.
We boldly go.
Job Summary : In this role you will be responsible for maximizing customer and order acquisition in line with company strategy with an overall responsibility for managing the day-to-day operation of the quotation process from initial contact to Project Fulfillment handover in addition to technical issue resolution for internal/external customers Responsibilities: Ensures all incoming inquiries are qualified, assessed, prioritized, and scheduled, customer dates are achieved, and Customer/SE is updated on any changes or alternatives to their expectations · Ensures all solutions and services are selected & quoted to an optimum and competitive standard · Ensures all incoming orders are technically validated and handed over to the administrative team in an acceptable timeframe · Ensures pricing and margins are in full compliance with required authorizations · Adds value wherever possible, suggesting solutions and up-selling range of products & services · Ensures close communication/liaison with sales engineers on all quotations · Presents the proposal to the customer &follows up · Develops, evaluates, and discusses possible solutions with customer and sales engineer · Qualifies new customers · Continuously assesses need and train s team on process es & tools updates Other responsibilities: · Encourages customer growth and loyalty to the company through continuous support and customer service.
· Performs accordinglyto company strategy in terms ofvertical markets, product mix and selling level · Prepares reports as and when needed · Actively participates in teamwork for various projects · Helps keep customer data base updated Qualifications: High school degree preferably Thermodynamics / Mechanics or equivalent.
First professional experiences (1-2 yrs).
Should have knowledge of the fundamental concepts of heating, ventilating, air conditioning & HVAC systems Willing to increase technical knowledge and available to travel.
Computer skills: Essential MS Office (Word, Excel, PowerPoint); Languages: Italian, Fluent in English.
Communication skills and ability to cooperate with different groups (e.g.
customers, clients, etc.)
Sales & Customer oriented skills.
Working within the team.
Detailed oriented & very well organized.
What We Offer: Competitive compensation package Career growth: Join a global leader in sustainable HVAC solutions and leverage numerous opportunities for professional development.
Training and learning: Engage in The Academy's dedicated learning paths, covering both technical and soft skills, alongside a variety of online training courses and live events hosted by industry experts Support and wellbeing: Benefit from our Career Navigator program, English language training with EF, and an employee wellbeing program Health benefits: Enjoy additional professional and extra-professional insurance coverage and medical coverage.
Meal vouchers: Receive meal vouchers to enhance your work-life balance.
We offer competitive compensation and comprehensive benefits and programs.
We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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