ENGIE puts sustainable development at the center of its activities (electricity, natural gas, energy efficiency, and services) to meet the challenges of the energy transition to a low-carbon economy: access to a sustainable economy, climate change mitigation and adaptation, and resource optimization.
Who are we looking for? We are currently searching for a Sales Support Officer in BP GEMS Italy, based in Milan.
ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE's assets and contributing to value creation.
Our +120,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.
Responsibilities: Follow up and monitor the hedging activities of national and international industrial customers (BtoB markets);Interface and cooperate with internal departments such as:The Regulatory function to incorporate updates issued by ARERA related to the cost items of GAS and Electricity invoices for billing systems;The Billing team to develop any IT evolutions due to business needs and/or regulatory updates;The Finance area for checking monthly closing activities;The IT department for managing internal IT tools and assuring continuous improvement;The Internal credit risk and KYC-AML team.Follow up on monthly GAS and EE index updates and report into billing IT systems;Monthly final prices calculation of energy component to be invoiced and related internal CRM update;Manage client relationships to handle any requests/claims about technical bill/contract features;Manage the IT portal for customer support, creating and updating contracts, monitoring data on customers in portfolio (master records, utilities consumption and bills);Assure forecast analysis or final reports to be delivered to portfolio clients.What will you bring to Engie? 2 years of experience in sales support roles in the energy commodity sector;Good communication and excellent interpersonal skills;Excellent knowledge of the Office Package. Power BI is a plus;High level of analytical and data management skills;Innovative mindset and digital-oriented;Ability to adapt and quick learner;Fluency in English is required, both written and spoken.Why choose Engie? Working at ENGIE, a multinational group, means having a wide variety of career opportunities in more than 30 countries. Our commitment is clear: We support a social model that balances economic performance with a positive impact on people and the planet. We bet on the power of community and act as part of a community committed to disrupting and reinventing the future. Diversity and inclusion are at the core of our corporate culture.
ENGIE is committed to combating all forms of discrimination in employment, access to training and promotion. Therefore, the integration and support of youth, adults, and people with disabilities, regardless of gender, ethnicity, or religion, are key priorities of human resources policy.
Business Unit: GEMS
Contract Type: Permanent
Job Type: Full - Time
Professional Experience: Junior (experience < 3 years)
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