Sales Support Europe (F/M) – On-siteWe are looking for a Sales Support Specialist for our Laboratory Process Solutions activity (LPS). Based in Varedo, you will be responsible for providing the sales team with administrative support and enhance the efficiency of the sales process between the organization and its customers and for interacting with internal and external customers.
You support the internal sales team by providing all necessary information, supporting our tools as well as training of process steps to ensure customer satisfaction and encourage the purchase of our products and services.
Grow with us – Your Responsibilities Work with our SPOT "SAP" & CRM "Sales force"Answer customer enquiriesSupport and preparation of quotationsLead management Transfer of incoming leads to the right contact person or to sales functions via CRMCollaborate in projects, e.g. internal process optimizationReview, maintenance and control of price conditions in SAP and make sure conditions on eShop & CRM become visibleCentralising information for the production of price lists & pricing groupsProcessing and follow-up of literature and brochure requests as well as sample dispatchCoordinate and processing of questionnairesEnsuring the quality of master data in SAP & CRM (Sales relevant data)Support with eCommerce enquiriesCustomer Creation in SAP & Salesforce (Duplicate check of prospects)Support, Coordination of reseller requests and preparation of offersCoordination of service technician leads and calculation of bonus paymentsProcessing marketing promo actionsWorking between the different departments of the Sartorius Group and the sales teamSupporting colleagues in the sales support departmentSupport in DEMO & Sampling Handling ProcessWhat will convince us Academic degree in business administration or similarMinimum 3 years of work experience in customer service or order processing departmentReporting skillsService and detail orientedGood communication and teamworking skillsProven software skills, e.g. Microsoft Office, SAP and any field management softwareFluent in English, Italian.About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
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