Sales Support

About the Sales Support Specialist positionWe are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.
Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.
Sales Support Specialist responsibilities are:Assisting in resolving customer complaints/disputesProviding information/date to the sales teamMonitoring sales performanceKeeping a record of sales trendsCommunicating with manager about sales performance and ways to improve itBeing aware of new updatesViewing customer orders/requestsSales Support Specialist requirements are:Experience as a Sales Support Specialist/AssociateFamiliar with ERP and CRM and MS Office programsGood customer service skillsSuperb communication skillsAble to multitaskGood team playerBA/BSc or Asc degree in Marketing, Business or related field
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