Sales Support

About the Sales Support Specialist position We are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries.

Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.

Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

Sales Support Specialist responsibilities are: Assisting in resolving customer complaints/disputes

Providing information/date to the sales team

Monitoring sales performance

Keeping a record of sales trends

Communicating with manager about sales performance and ways to improve it

Being aware of new updates

Viewing customer orders/requests

Sales Support Specialist requirements are: Experience as a Sales Support Specialist/Associate

Familiar with ERP and CRM and MS Office programs

Good customer service skills

Superb communication skills

Able to multitask

Good team player

BA/BSc or Asc degree in Marketing, Business or related field

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