**Job Purpose**: To be the first point of contact for customers aligned to their respective Business Unit, utilising their specialist product knowledge alongside a professional and confident manner to deliver excellent customer satisfaction, develop new sales opportunities and achieve their sales targets **Accountabilities**: - Achieve monthly/quarterly Revenue and Margin targets - Build Excellent customer relationships through proactive engagement and demonstrable specialist product knowledge - Plan outbound calls to customers in order to generate new business opportunities - Active inbound selling - Provide accurate and timely quotations to customers - Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated - Manage customer backorder expectations and reporting - Proactively develop relationships with key internal and external contacts - Ensure CRM system is well maintained and provides correct customer information - Provide, sell and negotiate product information, pricing, special offers and promotions - Ensure TD SYNNEX maintains service levels agreements with customers - Attainment of Key Performance Indicators (KPI's) such as daily talk time and outbound calls - Sell the benefits of using TD SYNNEX and the Company value proposition - Develop and execute account plans to maintain and grow customer business, this may be in conjunction with a Field Sales Executive or Business Development Manager.
**Knowledge Skills and Experience: - Numerate with good attention to detail - Excellent telephone manner - Priority management and planning skills - Strive to achieve set targets - Understands Sales Process - Effective Communication Skills - Good relationship building - Working knowledge of Microsoft Word, Excel, Outlook - A knowledge of product set would be desirable but not essential - IT industry knowledge would be desirable but not essential **What's In It For You?
** - ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed.
Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
You may be exactly the person we're looking for!