The Service Team is looking for a Sales Service Advisor in our Poggibonsi site.
Who you are We are looking for a person with an agile mindset and willingness to acquire and share new knowledge. You have a technical background with consultancy behavior. You are a strong contributor to a vibrant workspace where knowledge sharing, delivering as a team, face-to-face, and multi-cultural interaction are vital components.
About the job Based in Poggibonsi, you will become a part of the Olive Oil team, which is responsible for the Olive Oil Business. Service is responsible for supporting our Service Business Partners in their Sales and Technical activities.
Technical activities include: commissioning supervision, troubleshooting supervision, digital services, and Advisory Services (assessment, audit, upgrades, and consulting services) together with our Service Business Partners.
Sales activities include: sales target, market potential, inputs for price policy, discounts, promotions, and inputs for marketing & communication, installed base maintenance, and upgrade.
The resource will spend almost 30% of their time in the office and 70% on Customer or Service Partner sites. In your role, you will also:
Deliver training/learning activities for Service Business Partners and end-users to secure knowledge and inspire effective work. Deliver technical and commercial audits to our Service Business Partners. Deliver assessment/audit and consulting services to our final customers to reduce energy/water consumption or improve performance. Support solving customer claims. Support Service Business Partners in developing the correct technical solution for the customer. Support the sales team in Capital and Service on the Business Strategy through Service Partners. Support our final customers. You have In-depth mechanical and electrical knowledge with practical experience in workshop dismantling and repairing machinery. Experience with separation and thermal equipment is a plus. A very good knowledge of both written and spoken English to communicate with the Business Unit. Experience in the Olive Oil industry sector is preferable. A good knowledge of Microsoft Windows environments and the Office package (Word, Excel, Access, PowerPoint, and Outlook). About Us With the purpose of accelerating success for our customers, people, and planet, Alfa Laval has developed products since 1883. Alfa Laval is today a world leader within the key technology areas of heat transfer, separation, and fluid handling. Our company was founded on a single brilliant invention, and innovation remains at the heart of everything we do. With more than 3700 patents, we provide worldwide solutions in areas that are vital to society both today and for the future.
As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference, constantly building bridges to the future with sustainable solutions that have an impact on our planet's most urgent problems. Making the world a better place, every day.
Meet our dedicated people who always go the extra mile.
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