Job Summary The Sales Representative will be responsible for expanding the Agent network across the assigned region by researching new market opportunities, identifying prospects, and signing up new Agents in line with the company's business strategy. Candidates should have excellent communication, interpersonal, and customer service skills. They should also be able to demonstrate the ability to meet deadlines while having strong analytical skills.
Primary Responsibilities Represent company's products and services to identify how company's solutions meet market needs.Provide market analysis in terms of needs and opportunities, strong market monitoring, and competition activities.Expand the agents' network: research and identify new business opportunities - including new markets, growth areas, trends, partnerships, or new ways of reaching existing markets.Prospect potential Agents in writing, by phone, and in person to effectively outline the MoneyGram service and the mutual business benefit of becoming an agent. Utilize SalesForce, cold calling, and email to generate new sales opportunities.Build partnerships with existing agents to ensure MoneyGram's business plan and targets are met while expanding the company's market share and profitability.Report to the line manager with accurate weekly, monthly, and quarterly results. Able to follow up a concrete visits schedule agenda provided by the company.Ensure all necessary agent documentation is to the relevant standard as requested from the company or local regulations and manage the submission of any new agent onboarding process, via the relevant documents collection.Ensure all agent's information and stored profile data are up to date, with a responsibility to manage all potential data change requests via the relevant internal support processes in a timely manner.Deliver product and system training to new agents providing education on all supporting functions, ensuring the agent is educated on the company's credit and collections policies. Ensure agent compliance bi-yearly training cycle is completed. Take actions to create a growth plan per agent which will be closely monitored.Collaborate daily with key support internal departments and take ownership of key agents' operational or technical needs and requests that impact revenue.Work with the marketing and pricing teams, as required, to support MoneyGram visibility, pricing competitiveness, product profitability, and development. Ensure location branding is up to date and take actions on the field towards this goal.Extensive business travel is required, being able to control work-related tasks and participate in key meetings via mobile devices. Ability to follow and manage a concrete agent visit schedule with overnight stays in different cities.Perform other duties as required by the business.Qualifications Education BA/BS degree in a related field preferred or equivalent work experience.Experience 3+ years' experience in a field sales role or any related experience in selling and managing sales. Money Transfer sector-related previous experience will be considered a strong asset.Demonstrated expertise in independently planning, managing, and executing sales strategies.Fluent in both written and spoken local and English language. Spanish, Urdu, Bengali, Hindi will be considered strong assets.Proven track record in sales & business development, with a demonstrated ability to increase network expansion/volumes. Strong negotiation skills are needed.Excellent problem-solving skills and analytical thinking: able to identify and analyze problems and find appropriate solutions effectively and proactively.Effective time management proven skills – ability to control workload in a structured manner.Able to work in a culturally diverse environment and be sensitive to cultural differences.Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.Prior exposure in presenting product/service opportunities to clients/customers.Primary LocationItaly-IT-Rome-Rome
Work LocationsIT_Corp_Rome_Via Laurentina, Via Laurentina, no. 449/451, Via del Serafico 77/89/91, Rome
At MoneyGram, we celebrate the inclusivity and diversity of our employees. We're committed to promoting a respectful workplace where every applicant gets an equal opportunity to work at MoneyGram. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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