Reporting to the Sales Manager Italy, the overall goals of a Sales Representative are:To efficiently promote and sell ID products and services utilizing product expertise and strong relationships with customers within an assigned geographyTo effectively transform business opportunities into closed deals with public and private customersTo meet or exceed sales and other targets aligned with the country commercial plan and strategyThe main responsibilities of this role are to:maintain installed base & grow new strategic customer segmentspursue and track new sales leads and manage opportunities in the sales funnel utilizing SalesForce.com regularlyassess customer needs ensure key customers and KOL maintain a high level of interests to our products and solutionsregularly visit existing customers and new target customers, focusing on strategic segmentsown demo and application activities where relevanttake a co-development approach with the customer and Abbott's solutions (products and/or services)close deals to achieve revenue target on an assigned territoryregularly monitor the market and competitor activity, feeding market intelligence regularly into marketing and commercial leadershipFrequent travel (up to 80% of time) is anticipated primarily across defined area/territoryIdentify, research, and contact prospective customers and build long term trusting relationships that will generate future sales and continued revenue growthProvide answers to customers' enquiries, especially key customers and KOLOrganize and own any required customer meetings to impact our value propositionUtilize sales tools and other sales support materials effectively to transfer messages to customersProvide market intelligence information to marketing and sales management, such as customer feedback, customer needs and competitor products or newsExecute the territory's annual sales plans and participate in monthly/ quarterly business reviews Other expectations and dutiesProspect, track and develop customer accounts on the assigned territory, in order to maintain customer base business and grow turnover of the territory by acquiring new customers and segmentsDevelop the right sales strategy for each customer, considering contact with stakeholders at all levelsLog and track all activities in SalesForce.com as per the company requirementSeek the best and most efficient ways of communication with customers, via Abbott vetted platformsCollaborate with marketing and scientific liaison on key projects with customers, KOL or other bodiesAccountable to serve customer needs and requests, taking any actions to respond and resolve themInstall instruments at customer sites and provide training to new usersPrioritise strategic/key accounts and collaborate with local team in order to win and maintain them (scientific liaison, marketing, sales management)Will demonstrate product and other subject-matter knowledge on an annual basis via the mandatory recertification processParticipates on congresses & events in the assigned region or in occasions at international eventsClosely monitor business progression and results on the assigned territory Ensures regular reporting to your Sales Department, and contributes to the reliability of sales forecastsEnsure the Company image is preserved, including other Abbott divisionsCollaborate with sales support teams to ensure effective tenders, quotations and commercial contract managementBehaviours & SkillsActs and behaves ethically and professionallyPositive mindset and collaborative attitude to bring down barriersProficient in dealing with customer stakeholders at all levelsSkilled and experienced negotiator, able to manage complex sales opportunitiesSolid in building and closing sales dealsGood listener and active problem solverEntrepreneurial, eager to learn and to take initiative, perseverantFocus on results and customer satisfactionGood English conversational level (CEF B1 minimum)Strong capacity to prioritize and schedule own activitiesStrong learner capable of developing expertise in Abbott's product, clinical & diagnostic areasBackground & ExperienceMaster's degree or equivalent in Biological Science or related fieldAt least 5-8 years' industry experience with ideally 5 years of experience in commercial activitiesProven experience within a commercial environment, on a sales role, with a clear customer orientationStrong knowledge of the in-vitro diagnostic industry, especially infectious diseaseDemonstrated expertise working successfully with KOL and key decision-makers in the regionFamiliarity with diagnostic industry; thorough knowledge of healthcare market in the country and territory (bot public and private segments)Track record in successful negotiationsProficiency using Microsoft Office pack, SalesForce.com and other relevant systemsGeography: focus on Lombardy with preferred residence in this Region #J-18808-Ljbffr