Join Electrolux Professional Group - as SALES ORDER PROCESSOR ABOUT THE JOB As Sales Order Processor, you will be responsible for a broad variety of administrative and business support related tasks, working closely with our Sales and Project Teams. Order Processing will be responsible for entering new orders accurately and efficiently our computer system and assisting our sales team and customers with order status. Please note this is is a temporary position.ABOUT YOUR TASKS Creating Sales Orders for finished Products, including Order acknowledgement, allocating stock and managing order status and delivery paperwork Monitoring order status, communicating any issues to customers/dealers Monitor status and coordinate deliveries. Liaise with internal suppliers/logistics/forwarders to ensure requirements satisfied Speaking to customers/dealers and assisting them by telephone or e-mail to provide non-technical resolutions Providing an excellent level of customer service Prioritize work and urgent requests Regular update of customers' accounts with official sales conditions Keep relation with other internal units to facilitate the best support to the customers, agents and dealers ABOUT YOU Proactive with a strategic approach and foster a culture of continuous improvement; innovative and curious Able to communicate effectively and easily engage stakeholders at all levels; team player Engaged with outside-in perspective Adaptable, flexible Computer literacy, including knowledge of Microsoft Office (Word, Excel, Outlook) Proactive. Good multitasking & time management skills A team player with the ability to communicate with all levels of personnel, both in the office and warehouse Order processing and invoicing experience Languages: Italian and fluent English Accurate and efficient data entry skills Excellent communication skills and good telephone manner Client and service minded REQUIRED COMPETENCES• Customer Obsessed - you are focused on delivering value to the customers, both internal and external• Trustworthy – you are accountable and deliver on your commitments. You welcome healthy debates and honest conversations. You are honest - especially about your mistakes and learn from your setbacks. You collaborate and enable others to deliver. • Bold - You take action to deliver better outcome. You seek diversity and inclusion by actively pursuing diverse perspectives and creating an inclusive environment. You bring new ideas to the table and take risks with confidence, supporting courageous decision-making that inspires progress and growth.• Sustainable – You consider the growth and development of our people to be as important as preserving our environment and take decisions that reflect our effort to build a better future. You always act ethically.ABOUT OUR BENEFITS: - Fair compensation and benefits package in line with the market- Flexible hybrid workplaces that include remote and in-office roles- Room to express your potential, develop and strengthen your competences- Continuous learning opportunities- Diversified, multi-cultural environment
