Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. The role:Sales Operations ManagerScope of responsibilities: The individual will support sales leaders in evaluating sales performance against goals, opportunities for optimization, and attainment vs. forecast, utilizing various tools to derive well-vetted analysis, and other ad-hoc requests and analysis as needed. This person will drive the rhythm of business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. The successful candidate has a proven work ethic and is able to effectively communicate and collaborate with internal stakeholders and work cross-functionally while delivering successfully against high standards. This role serves as a key member of the Sales Operations team and will provide reporting and dashboards to enable informed and insightful business influencing decisions and improvement readiness. You will build scalable mechanisms to support business and program operation processes. You will have oral and written communication skills enabling you to dive deep into the data to find answers, and to summarize the data into a logical analysis that ensures all stakeholders are informed. Additionally, you must be able to collaborate and develop relationships and partner with finance, HR, sales operations, and other stakeholders to identify and address reporting issues.
Knowledge and experience: Bachelor's degree preferred3+ years of experience in Sales OperationsExperience defining, refining and implementing processes, procedures and policiesFinancial, analytical, and communication skillsAbility to adapt to a fast-changing and evolving roleComfortable working in a continuously expanding program or line of businessExperience with Microsoft Office Suite required (extensive knowledge of Excel required)Ability to work in a lean, fast-paced organization, and a desire to own and refine key operational processesExperience with other 3rd party reporting platforms such as SalesForceUnderstanding and experience working in a SaaS environmentYour candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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