Descrizione dell'azienda Miodottore is Italy's number 1 online portal for booking appointments with medical professionals. We currently attract over 1 million patients monthly and list almost 200,000 medical professionals on our website. We are a subsidiary of DocPlanner.com which is currently operating in 15 countries around the world.
Join us and help "Make the Healthcare Experience More Human"!
Descrizione del lavoro What will you do with us? The Sales Operations Analyst is responsible for monitoring our organization's data quality and actual performance of expected tasks within daily operations. Such responsibilities include tracking business results, monitoring production KPIs and cleaning data issues when they arise in relation to our CRM.
Reporting directly to the Sales Excellence Manager, the Sales Operations Analyst tasks include:
Create automations related to sales operations processes to ensure maximal effectiveness and operational perfection Supervise KPIs, metrics and performance of local teams and provide useful insights for team leaders and managers to improve productivity in all possible areas Re-think processes, detect bottlenecks, and be in constant pursuit of improvements of automations, KPIs, and tools to increase efficiency. Liaise with the Data Quality team to develop new tools enabling a smoother running of operations Liaise with global team to align processes with other countries Be the operational enabler to ensure leads are assigned and contacted promptly Qualifiche Requirements At least 6 months of working experience in Business Operations Fluent in English Knowledge of Hubspot and/or Salesforce Knowledge of GSuite Excellent team working, interpersonal and communication skills Proven analytical, evaluative, and problem-solving abilities Informazioni aggiuntive Benefits Participation in our Stock Option plan Smart working And also: Work in a scale up atmosphere Significant opportunity for professional growth A chance to "make a dent in the universe" Autonomy and impact on what you do An opportunity to learn from great, experienced people with successes in their fields Work to change people's lives for better
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