Sales & Marketing Manager

Alpha IVD SPA is searching for an ambitious, dynamic "Sales & Marketing Manager" About Alpha IVD SPA. Alpha IVD SPA is an molecular diagnostics company on Real Time PCR based diagnostic kits, DNA/RNA extraction kits and robotic equipments. Alpha IVD has focused on researching, developing, manufacturing and distributing diagnostic kits and equipment. Alpha IVD Srl is a growing player on the Italian market with a wide range of product portfolio for molecular diagnostics. Tasks: To manage sales and marketing proccesses; To analyze the market and potential customers, to develop a sales strategy together with the management. To manage the communication with customers (both end users and distributors) and to provide customer support: To provide the customers necessary information and documentation, to answer general and routine technical questions of the customers, informing customers about the specifications, usage, storage or delivery of the product-service. To record customer requests, complaints and suggestions, to analyze customer satisfaction and customer feedback, to provide solutions for the customer complaints, to gather data from the market to understand new trends. To perform the customer training and demonstration visits, to organize and ensure the required human resources, kits, materials, equipment, instruments, etc. for these visits. To organize and perform customer training sessions and demonstration visits at customer sites. To prepare price quotations and present to the customers, to perform the sales and tender participation activities, to receive orders and organizing the shipment/delivery in coordination with the logistics. To manage the participation into Italian congresses, workshops and exhibitions. To keep the records of all the performed activities and report them to the management. Profile B.Sc. or M.Sc. in molecular biology , biology, genetics , medical sciences, or biomedical engineering, Language skills: English, At least 4 years of experience in diagnostics sales, Willingness to travel throughout the country. Job Type: Full-time #J-18808-Ljbffr