Sales Engineer

The Sales Engineer role is to proactively manage customer relationships, manage opportunities from current and new customers, and close deals professionally in a way that maximizes KONE's order book and profitability.
Responsibilities Proactively develops and creates customer relationships in your area of responsibility. Accountable for developing KONE's position in your customer base or market area. Creates and communicates leads and sales opportunities for the entire KONE sales team (e.g. cross-selling). Ensures customer satisfaction and solves complaints with the rest of the KONE team. Documents customer and contact information, maintains customer data. Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets. Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality, and safety. Accountable for hand-over to installation, maintenance, and/or engineering with complete and correct information. Maintains full information of opportunities, tasks, and visits. Timely and accurate reporting. Supports the finance function in money collection. Professional Requirements Mastering customer contacts, presentations and negotiations, closing deals, tendering process, aftersales activities. Basic knowledge of contractual and financial terms. English and IT proficiency. Knowledge of product sales. The ideal candidate will have a University Degree in Mechanical or Electrical Engineering, will be target driven, will have a strong culture of Sales, and will be able to work under pressure. Moreover, he/she will be available for business travels.

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