Sales Associate, Milan

Role Overview: As the Jacques Marie Mage Gallerist, reporting to the Gallery Director, you are a reflection of the brand at the highest level of direct client engagement. The aim is to create an escape from the mundane and welcome clients into the unique and intentional world of Jacques Marie Mage. Through the delivery of the client experience and storytelling you will ensure each client leaves our Galleries in awe remembering the way we made them feel.

Your responsibilities are – but are not limited to: Key Responsibilities: Achieve sales targets through consistent delivery of the Client Experience Storytell to submerge the client into the unique and intentional world of JMM Adhere to Policy and Procedures OPERATIONAL EXCELLENCE All hands on deck mentality to foster teamwork Maintain and elevate operational processes CLIENT EXPERIENCE Deliver consistently elevated client experience Establish and maintain a strong client book >30% appointments Consistently achieve KPI's Consistently represent the brand at the highest level PRODUCT KNOWLEDGE Consistently be the expert in product knowledge Share brand stories and highlight product details Key Requirements: 2+ years retail experience Experience in a luxury environment Proficient in Excel, Powerpoint, Microsoft Word, and Shopify Impeccable speaking and communication skills Maintains an entrepreneurial spirit and mentorship mentality Ability to work under pressure and multitask Experience working in a client based business Language: Italian and English ABOC License (Optician) is a plus Additional information: Jacques Marie Mage is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.



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