Sales Associate - Jewelry(Saudi Arabia)

Customer Service: - Greet customers promptly and warmly upon entering the store.- Understand and cater to the unique needs of luxury clientele.- Offer personalized styling advice and product knowledge.- Build and maintain long-term relationships with clients, following up on past purchases and recommending new items.- Handle customer complaints and returns gracefully and professionally.- Ensure high levels of customer satisfaction through excellent sales service.Sales: - Drive sales by understanding current jewelry trends and what appeals to the store's target clientele.- Demonstrate in-depth knowledge of stones and jewelry and the store's product line, designers, and unique selling points.- Utilize effective selling techniques to maximize store's profitability.- Collaborate with team members to achieve individual and store sales targets.- Follow and achieve store's sales goals on a monthly, quarterly and yearly basis.- Cross sell products (jewelry and fashion) Store Operations: - Ensure merchandise is appropriately safe and displayed and the store is wellmaintained.- Restock items as needed and maintain inventory accuracy.- Process purchases, returns, and exchanges using the store's point-of-sale system.- Participate in regular staff meetings and training sessions.- Comply with inventory control procedures .Suggest ways to improve sales.Merchandising: - Assist in visual merchandising, setting up displays, and organizing store layout.- Collaborate with management and other team members to maintain store aesthetics in line with brand standards.Personal Development: - Attend workshops, training, and jewelry events to stay updated with the latest trends and brands in luxury fashion.- Continually enhance product knowledge, sales techniques, and customer service skills.- Team up with co-workers to ensure proper customer service.- Build productive trust relationships with customers.Requirements Minimum 2 years of experience in Luxury Retail Management Excellent English - verbal and written Personal Attributes - Strong interpersonal and communication skills.- Passion for fashion, trends, and luxury brands.- Professional appearance and demeanor.- Flexibility in working hours, including weekends and holidays.Competencies: - Customer-centric mindset.- Excellent sales and negotiation skills.- Strong organizational and multitasking abilities.- Attention to detail.- Ability to work in a team environment