Sales Associate

HOW WILL YOU MAKE AN IMPACT?

Sales Achievements:

- Ensures a unique and exceptional client experience during a sale
- Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
- Adapts according to client(s) needs and motivations
- Strives to always improve and surprise the client(s)
- Deals with ease during negotiations and objections
- Transmits the passion and values of the Maison
- Acts as the privileged contact for the client(s) in case of After Sales
- Meets individual and boutique targets, both quantitative and qualitative

Client Relationship & Portfolio Development:

- Cultivates strong client relationships and develops client loyalty
- Efficiently develops the client portfolio
- Executes targeted CRM actions
- Participates to client events and acts as an Ambassador of the Maison

Daily Boutique Operations:

- Respects all brand and boutique policies and procedures
- Participates to inventories
- Participates to the set up and breakdowns at opening and closing of the boutique
- Participates to the implementation of Visual Merchandising guidelines
- Assists with special projects when requested

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

- Previous experience hospitality sector or in luxury Retail
- Good interpersonal and communication skills
- Strong attention to detail and customer needs
- Team-Player approach
- Fluent in English and Italian

YOUR JOURNEY WITH US:

- 1st Stage: After your application has been selected, our recruitment team will reach out to you to conduct an introductory call
- 2nd Stage: Interview with the Boutique Director
- 3rd Stage: Interview with the HR Manager