Job Description - SALES ASSOCIATE (2400023A)
Job Summary As a sales associate, you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.
Duties and Responsibilities CUSTOMER SERVICE: Proactively engage and make a connection with customers. Ask questions and listen to customer needs. Direct customers to merchandise and inform them about upcoming events, promotions, and mobile offers. Provide premier customer service and build positive, inclusive, and respectful relationships.
ORGANIZATION: Maintain store appearance.
SALES: Cross-sell products and know the layout of the store. Make suggestions to customers on the latest trends and current promotions based on individual needs. Upsell products and learn product features, keeping up with the latest trends.
INVENTORY: Be the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed.
DEPENDABILITY: Adhere to assigned work schedule and accurately follow through on work assignments.
Other Duties as assigned.
Qualifications PRODUCT KNOWLEDGE: Basic knowledge of products and merchandise.
EXPERIENCE: Retail experience preferred but not required.
COMMUNICATION SKILLS: Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents. Ability to effectively communicate with customers, peers, and management.
MATHEMATICAL SKILLS: Basic math functions such as addition, subtraction, multiplication, and division.
REASONING ABILITY: Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
Physical Demands & Work Environment This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.
Other Skills Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
Work Hours Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.
Minimum Requirements No experience required. High school graduate or equivalent preferred.
Eligibility This position is open to U.S. citizens who are Active Duty Members and family members of U.S. Military or Civilian personnel currently assigned to Sigonella, Catania, Italy.
Application Requirements You must bring the documents listed below to the NEX Human Resources Office before your application can be considered, DO NOT attach documents to your online application:
No Fee Passport (front page, Visa page; Statement from back page)
Sojourner's Permit or Receipt
Sponsor's Orders
Social Security Card
Letter of Good Standing (H.S. Students only)
Proof of Full-Time University Enrollment (dependent children age 21 to 23)
Authorization Chit for supplemental employment from your Command (Active Duty Only)
In addition to submitting the required forms, please ensure that the address you provided for the background check consent is a physical address. A previous stateside address is fine. A military address, such as FPO, cannot be used.
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