Sales Assistant

SALES ASSISTANT - JOB MISSION The Sales Assistant is an Ambassador of the Maison, responsible for welcoming clients, managing waiting times, and ensuring they are taken care of efficiently. He/she also assists the Sales Associates during a sale.
KEY RESPONSIBILITIES Ensures an exceptional client experience at the entrance of the client(s) in the boutique.Seats client(s) when possible and offers drinks, reading materials, etc.Informs client(s) about the approximate waiting time and ensures that the first available Sales Associate is taking care of the client(s).Brings and returns pieces for the Sales Associates.Assists discreetly with various tasks during a sale.Coordinates between Sales Associates and Stockist/Cashier/Voituriers.Accompanies the client(s) to the door upon departure.Assists with After Sales duties (bringing pieces, etc.) without handling payments.Respects all brand and boutique policies and procedures.Participates in inventories.Participates in price labeling.Participates in the setup and breakdown at opening and closing of the boutique.Participates in the implementation of Visual Merchandising guidelines.Ensures that the boutique, windows, counters, etc. are in perfect condition.PROFILE We are looking for candidates with previous experience in the hospitality sector or luxury retail. Good interpersonal and communication skills are required, as well as strong attention to detail and customer needs. A team-player approach and fluency in English and Italian are essential.

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