Context & Environment: In a demanding and constantly evolving environment, we contribute to the good running of the cashing operations and therefore we protect CHANEL by ensuring compliance with the flow of money.
KEY PARTNERS: Boutique operations, accounting team.
IN THIS METIER, WE ARE ENERGIZED BY: Contributing to the client experience by supporting the payment services: Completing the bank transfer operations.
Supporting the activity of the Boutique by ensuring the cash register payments.
Sending the link to the client.
Checking that the transfer has arrived and is assigned to the boutique and notifying the Fashion Advisor.
Checking the conformity between the payment and the reservation.
In case of a non-related transfer, carrying out research to ensure the correct allocation and informing the accounting department.
Supporting the Fashion Advisors in the most complicated cash register procedures and on all payment topics and procedures in case of need.
Taking in charge MRM call sorting and solutioning for all cases of payment/cash register requests.
Protecting CHANEL by ensuring cashing compliance related tasks: Liaising with internal Accounting on the following topics.
Preparing cash deposits.
Producing daily recap documents.
Checking and filing all cash register documents which require special authorization and archive (returns, self-certification, Policy on sale, export sales, gifts, etc).
Compiling daily accounting figures.
Countersigning registers closure documents.
Preparing monthly and daily documents to send to headquarters.
Managing the petty cash: tracking expenses, justifying them and sending them to the accounting department.
Ensuring cash register closures.
Participating in call conferences, meetings, training, and update activities concerning cash desk/payments/fiscal system topics and sharing related information with the store team.
Contributing to the smooth running of the cash operations by ensuring material availability: Daily reassort of cash desk positions with needed materials.
HOW WE CREATE AN IMPACT: We contribute to the Financial Health by ensuring cashing compliance.
We contribute to Client Engagement by facilitating complex cashing operations and supporting the sales team.
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