About usRuby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us.
About the roleWe're looking for a data-savvy risk analyst who lives and breathes payment metrics and loves turning complex data into actionable insights. You'll be our early warning system, monitoring fraud and dispute patterns across multiple merchant accounts while crafting recommendations that keep our risk metrics healthy. If you get excited about diving deep into data, spotting patterns, and preventing issues before they happen – we want to talk to you!
Key ResponsibilitiesMonitor and analyze dispute and fraud metrics across multiple merchant accountsCreate and maintain comprehensive weekly risk reports for stakeholdersPerform deep-dive analyses into risk factors (countries, banks, BINs)Track compliance with card scheme programs (VISA, Mastercard)Identify emerging risk patterns and propose mitigation strategiesGenerate and maintain risk monitoring dashboardsProvide data-driven recommendations for risk optimizationCollaborate with payment processors on risk management initiativesDevelop and implement early warning systems for risk metricsCreate and automate reporting workflows for efficient monitoringQualifications2+ years of experience in risk analysis, fraud prevention, or a similar roleStrong analytical skills with excellent attention to detailAdvanced Excel skills (pivot tables, complex formulas, data modeling)Working knowledge of SQL for data querying and analysisExperience with JSON data parsing and manipulationExperience with data visualization and reportingAbility to translate complex data into clear recommendationsStrong written and verbal communication skillsExperience working with multiple stakeholdersProactive problem-solving approachNice to haveUnderstanding of payment processing and risk metricsExperience with high-risk merchant accountsBackground in subscription-based business modelsKnowledge of card scheme compliance programsExperience with Tableau or similar BI toolsFamiliarity with payment processors (Stripe, PayPal, etc.)Understanding of payment orchestration platformsExperience with fraud prevention tools (Ethoca, Verifi)LocationRuby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET.
BenefitsDiscover the perks of being part of our vibrant team! We offer:
Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities.Interview ProcessAfter submitting your application, we conduct a thorough review which typically takes 3 to 5 days. If we see a potential fit, we proceed with the following steps:
Recruiter Screening (40 minutes)Technical Interview (90 minutes)Final Interview (60 minutes)Life at Ruby LabsAt Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams.
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