Retail Training Specialist

Dettagli della offerta

Bring innovation, demonstrate passion, and elevate communication with a start-up approach in the implementation of all Retail Training & Development projects, with a main focus on Customer Service and Product Knowledge and all core related activities targeted at Retail staff in support of the Training Manager.CORE JOB RESPONSIBILITIES Plan and organize employees' training & development projects in all aspects, with particular focus on Retail store staff training:Assessment of training needs.Design & creation of new training content and materials in new innovative, smart, modern and tailor-made ways aligned with company strategy and goals, making use of all methods, tools and channels available.Planning, implementation and facilitation of the company's retail training App channels in order to increase brand Product Knowledge and Customer Service, elevate brand awareness among store staff, improve training efforts and increase sales.Focus on Product Knowledge and retail-oriented topics on different aspects, including customer service, store KPIs and performance improvements, team coaching and development, etc.Organization of training courses and workshops, as well as communication with external training providers.Monitoring of training efficacy through surveys and other ROI analysis methods.Working in a team with the US Training team and all product lines, businesses and departments at corporate, as well as local HR, Retail and leadership teams in all EU countries.Work with and coordinate field Training Store Managers in the different European countries and manage Training store visits and coaching on the field.Carry out Training Store Visits and facilitate training sessions in the countries (both in stores and at subsidiaries).Organize other cross HR/Training processes, including the performance assessment process, Employer Branding projects, new joiners onboarding, new manager training, etc.Requirements Bachelor's degree or equivalent (preferably in Training & Development or Communication, Advertising, Marketing, Languages, etc.
).Fluent in English; any additional languageis considered a plus.Knowledge of LMS and training authoring tools (like Articulate Rise) will be considered a plus.Knowledge of MS-Office (in particular PowerPoint and Excel) is needed; any additional operational system or graphic or video competence (like InDesign, Photoshop, video editing, animations) is a plus.Min 2-3 years of previous work experience in a similar role and field.Excellent knowledge of digital and social media.Strong passion for the fashion industry.Strongly creative and innovative, high out-of-box thinking, proactivity, and outgoing attitude.International background is a plus.Any progressive work experience in the retail world will be considered a plus.Open-minded towards a multicultural environment.Customer-oriented, approachable, and strong interpersonal skills.Strong written and verbal communication skills.A good team player.Strong multi-tasking skills, ability to adapt to a constantly changing work environment.Benefits An International, fresh and dynamic working environment.Balance between work and personal life: Smart Working (Hybrid work model) and Time flexibility.Physical & Mental Health programs, sustainable projects and workshops promoted by Guess Community.Arts, sports and social events outside the office, thanks to our Guess Fun activities!Training & Development platform and paths.Discount on our products both online and in stores.#J-18808-Ljbffr


Salario Nominale: Da concordare

Risorsa: Talent_Dynamic-Ppc

Funzione Lavorativa:

Requisiti

Store Manager - Gutteridge Grosseto

Oltre 140 anni di storia accompagnano il marchio **Gutteridge**, storica firma anglo - napoletana che racchiude in sé un'affascinante blend di tradizione sar...


Gutteridge - Toscana

Pubblicato 11 days ago

Store Manager

Per il nostro store TWO WAY di Firenze in via Calimala siamo alla ricerca di un/a STORE MANAGER che avrà le seguenti responsabilità: Assicurare il miglior se...


Two Way - Toscana

Pubblicato 11 days ago

Store Manager

Per il nostro store TWO WAY presso Corso Italia a Pisa, siamo alla ricerca di un/a STORE MANAGER che avrà le seguenti responsabilità: Assicurare il miglior s...


Two Way - Toscana

Pubblicato 11 days ago

Store Manager

**Marco Post - Unisciti alla Rivoluzione dell'Antiage senza bisturi!** **Diventa il Motore di Cambiamento come Store Manager nel Centro Marco Post Lucca Aran...


Mp 5 Srl - Toscana

Pubblicato 11 days ago

Built at: 2024-12-25T01:24:42.305Z