Retail Specialist - Maternity Leave

The role of a Retail Specialist involves various responsibilities related to customer service, sales, and store operations. This is a maternity cover. Here are the key duties typically associated with this position:

Complete Retail Sales:

Assist customers in purchasing items. Help customers find specific products. Process payments, including making change and applying discounts. Handle special orders for out-of-stock or specialty items. Respond to Customer Questions:

Answer inquiries about products, stock availability, and promotions. Familiarize yourself with store policies and offerings. Arrange Displays:

Create visually appealing displays and merchandise items. Organize seasonal and holiday displays. Ensure correct pricing before placing items on shelves. Maintain Stock and Inventory Records:

Restock items and keep inventory records. Conduct periodic inspections to compare inventory levels with internal records. Collaborate with Others:

Work closely with other retail staff. Coordinate with vendors and suppliers for timely product delivery. Analyze Sales Data:

Generate sales reports and identify trends. Evaluate the return on investment (ROI) of major initiatives. Communication and Problem-Solving:

Communicate clearly with customers and colleagues. Use critical thinking to address challenges and achieve objectives. Education and Skills:

A degree in STEAM or business administration is preferable. Strong analytical skills to convert data into actionable insights. Familiarity with financial concepts (P&L, balance sheets). Effective communication and relationship-building abilities. Initiative, commitment, and teamwork in a fast-paced environment. Proficiency in spoken and written English.


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