Our Mission 'To create the finest retail experiences.' Our Purpose 'Making the extraordinary possible' McArthurGlen Group, Europe's leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries. An exciting opportunity has opened up for a customer centric and dynamic retail operations lead to join the team at our designer outlet centre near Venice, Italy. Noventa di Piave is one of the leading outlet centres in Italy, with an exciting mix of brands and customers. This position offers an amazing opportunity for an expert retailer to thrive in our multi-brand retail management team. What you'll be doing As Retail Manager, you would report to our Centre Manager and champion the building of strong and long-lasting relationships with our brand partners. You will play a key role in maximising the overall retail performance of stores and ensuring a strong brand portfolio within the centre. Core responsibilities include providing guidance to store leaders on increasing sales, ensuring high levels of customer engagement, the recruitment and training of retail teams, as well as advising on store layouts. Why McArthurGlen? At our company, we believe in encouraging an environment where you can thrive both professionally and personally. We offer: Competitive Pay: Competitive salary and performance bonus up to 25%. Wellbeing Allowance: Claim for yoga, gym equipment, or anything promoting your wellbeing. Volunteer Days: 2 paid days for volunteering each year. Exclusive Discounts: Special discounts at our Designer Outlets. Continuous Learning: Access LinkedIn Learning from day one with over 16,000 courses. Career Growth: Internal moves, cross-country projects, international assignments, and a range of development opportunities. Values-Driven Culture: Inclusive, collaborative environment focused on excellence and innovation. High Satisfaction: 89% of colleagues recommend us as a great place to work (according to our most recent internal engagement summary) To be successful you'll bring • Experience of working within retail operations, ideally at area management level in the fashion industry. • Strong analytical, excel and reporting skills, alongside an advanced knowledge of MS Office. • Experience in managing and monitoring of KPIs and understanding and analysing of store metrics i.e. sales, conversion etc. • You work with high accuracy and attention to detail. • Strong communication skills as well as experience in relationship building – internal/external and able to influence at all levels. What to expect… • We commit to replying to all applications, feel free to get in touch if you'd like an update. • You will have a main point of contact within our Talent team. • We're a collaborative business: it's important for you to meet as many people as you can during the recruitment process. Be part of something extraordinary At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future. We also evaluate candidates belonging to the protected categories pursuant to Law 68/99 (articles 1 and 18). McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact Recruitmentmcarthurglen.com J-18808-Ljbffr