We are looking for a passionate and detail-oriented Retail Attendant to join our team. In this role, you will manage the boutique that offers a curated selection of high-end clothing, accessories, and skincare products. Our boutique is a key part of the resort experience, blending the elegance of luxury shopping with the beauty of alpine nature. You'll be responsible for providing exceptional customer service, ensuring guests feel welcomed and well-cared for while representing the essence of our brand.
RESPONSIBILITIES Customer Experience: Deliver a first-class, personalized shopping experience for our guests, providing expert product knowledge and showcasing the boutique's luxurious offerings.Boutique Management: Oversee daily operations, including inventory management, visual merchandising, and maintaining the overall ambiance of the boutique to reflect the resort's unique luxury aesthetic.Product Expertise: Stay well-versed in the boutique's clothing, accessories, and skincare lines, helping customers find the perfect pieces that meet their needs and enhance their resort experience.Sales Performance: Support the achievement of sales goals by maximizing opportunities for cross-selling and upselling, while also offering tailored recommendations to each guest.Customer Feedback: Collect and report on customer feedback to continuously enhance the shopping experience and improve the boutique's offerings.Team Collaboration: Work closely with the resort team, visual merchandiser, and corporate office to ensure seamless operations and alignment with brand standards.Stock Management: Assist with stock levels and product displays, ensuring the boutique is always fully stocked with high-demand products, and keep the displays visually appealing and on-brand. QUALIFICATIONS Has the ability to build true and deep human connectionsMakes caring for others a priorityDisplays qualities of being respectful, thoughtful, warm, genuine, and humbleConsistently strives towards improving the lives of Aman colleagues and guestsUnderstands perspectives of other cultures and countriesHas a passion for delivering the best possible service and creating outstanding memoriesIs known for being an Aman ambassador
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