Food sets the stage, drinks create the mood. The only thing we need is a friendly member of the TSH community!
Your Mission Should you choose to accept it… You are the one who sets the standard for our restaurant – and you aim high. As our new Restaurant Manager, you have a helicopter view of what goes on in the restaurant. Above all, you are a people person, a natural leader who takes enormous pride in recruiting, training, and developing a top-tier staff. Your first and foremost responsibility is to manage the Restaurant Team by providing the necessary support to ensure a memorable and enjoyable overall guest experience for everyone who walks through our doors.
In case you don't know who we are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You'll Do Ensure all resources are available to staff to enable them to perform their tasks in a proper and timely mannerBe a big part of managing our new F&B experience, which is in the process of being upgradedTake part in the service - informing guests of the menu, assisting with drink- and dinner choices, taking orders, communicating with kitchen, preparing drinks & simple snacks and serving of dishesMonitor accurate execution of HACCP guidelines, fire safety policy and working conditionsWork closely together with the management team of TSH Florence LavagniniBring forward innovations and improvements in (amongst else, but not exclusively) menu design, restaurant set-up, team organisation, etc.Monitor costs suppliers – identifying opportunities to reduce costsResponsible for recruitment and proper onboarding of temporary and permanent staffGuide the team with on-the-job training, making service more efficient, and be the face of the restaurantSchedule staff according to business and staff needs – including review and approval/denial of leave requestsResponsible for proper Performance Management of all restaurant staff – including goal setting, mid-year & year-end review conversationsWho You Are Minimum of 2 years relevant work experience in a managerial role at a similar level restaurantStrong knowledge of drinks and food according to market standardsYou're a people person who loves connecting with guests from all walks of lifeYou're a true problem-solver and are not afraid to make decisions in the momentExcellent knowledge of restaurant service standardsYou're fluent in English – Know other languages? The more the merrier!You're legally allowed to work in ItalyWhat We Offer The opportunity to work at a dynamic, young, multi-national company. Not just another hotel, we're a game-changing innovator, challenging every convention and defining the future.The chance to learn and grow in your role, with the potential for growth within or across the companyAccess to the amazing TSH facilities, including our awesome staff experiences, canteen and gymA wonderful workplace to call home, events, fun colleagues, and all regular salary/benefits stuffWho you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
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