Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualize our heritage of the future.
From La Terrazza - one of the most spectacular restaurants in Italy - to our new Pool Grill Restaurant and Cocktail Bar, culinary excellence is in our DNA.
We are looking for a Restaurant Hostess for the next season (spring/summer 2025) to join our Restaurants' team.
The ideal candidate is passionate about hospitality and comfortable with challenges. He / she is willing to provide authentic and luxury dining experiences, demonstrating care, confidence, curiosity, and community.
He/She should have exceptional taste and exemplary customer service skills.
He/She reports to Restaurant Manager.
Main duties & responsibilities: Managing telephone reservations Welcoming customers upon arrival Escorting customers to the reserved table Handling of any needs (checkroom service etc.) Assisting with information requests Requirements: At least 1 year of experience in the same role in luxury hotels and/or fine dining restaurants Good communication skills Excellent teamwork skills Determination to achieve goals Fluency in English at a professional level and preferably one additional language Attention to detail Ability to adapt Ability to handle stressful situations and remain calm under pressure Other requirements: Effective communication, emotional intelligence, adaptability Collaboration: be able and willing to work as a team player Drive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues Global perspective: treat each other with respect and inclusiveness regardless of position, level or background Benefits: We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Restaurant Hostess Start date: May 2025 to End date: November 2025, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path. Monthly gross salary around € 1.650, separate payslip for 13°, 14° and TFR Monthly welfare incentive based on quality goals + welcome bonus Accommodation in our staff house including breakfast Bus ticket as a benefit for the contract period; staff canteen Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages About Belmond: Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship, and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism. Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton. Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace. Location: Italy, Portofino
Department: Food & Beverage
Experience: Entry level
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