Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualize our heritage of the future.
From La Terrazza - one of the most spectacular restaurants in Italy - to our new Pool Grill Restaurant and Cocktail Bar, culinary excellence is in our DNA.
We are looking for a Restaurant Hostess for the next season (spring/summer 2025) to join our Restaurants' team.
The ideal candidate is passionate about hospitality and comfortable with challenges. He / she is willing to provide authentic and luxury dining experiences, demonstrating care, confidence, curiosity, and community.
He/She should have exceptional taste and exemplary customer service skills.
He/She reports to Restaurant Manager.
Main duties & responsibilities: Managing telephone reservationsWelcoming customers upon arrivalEscorting customers to the reserved tableHandling of any needs (checkroom service etc.)Assisting with information requestsRequirements: At least 1 year of experience in the same role in luxury hotels and/or fine dining restaurantsGood communication skillsExcellent teamwork skillsDetermination to achieve goalsFluency in English at a professional level and preferably one additional languageAttention to detailAbility to adaptAbility to handle stressful situations and remain calm under pressureOther requirements: Effective communication, emotional intelligence, adaptabilityCollaboration: be able and willing to work as a team playerDrive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleaguesGlobal perspective: treat each other with respect and inclusiveness regardless of position, level or backgroundBenefits: We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Restaurant HostessStart date: May 2025 to End date: November 2025, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.Monthly gross salary around € 1.650, separate payslip for 13°, 14° and TFRMonthly welfare incentive based on quality goals + welcome bonusAccommodation in our staff house including breakfastBus ticket as a benefit for the contract period; staff canteenDiscovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beveragesAbout Belmond: Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship, and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.Location: Italy, Portofino
Department: Food & Beverage
Experience: Entry level
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