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Requisition ID: 2815
Location: Milan, IT
Work regime: Full-Time
Kind of contract: Open Ended Contract
As Site Technical Leader, you are responsible for supporting all technical aspects during the installation and customer service phase.
We offer an open-ended contract with a 6-month trial period. Challenges we trust you withAs Site Technical Leader, you are responsible for:
Coordinating and planning overall daily technical activities on site and managing the prioritiesEnsuring a high quality Customer SupportTake lead on resolving technical issues that arise on siteManaging logistics and material aspects and liaising with the subcontractors (supplies, storage, etc.) on technical aspects of their workEnsuring customer's requirements are met in term of compliance, and technical performanceConducting CCBs, ensuring bugs are reported, collecting and distributing REXEnsuring a timely and strong communication with the Site ManagerPromoting a high performance culture and motivating the teamDevelop strong professional communication lines with the customer
What we valueYou have:
A previous experience in an industrial environmentA broad technical knowledge and you understand how to manage tasks in a planning and also according to the technologyAt least an experience as team leader or people manager of 5 years (required)A proven experience in the installation and commissioning of Proton Therapy or big Radiation Therapy centers, knowledge of Medical Devices Installation processes is a strong assetA good understanding of Total Quality Management, including non-quality topics, ergonomic, 5S, RootCause AnalysisItalian as a nearly fluent language in order to communicate with the local team and with our customerGood oral and written communication skills in English
And you also are:Eager to learn new fields and continuously update your knowledgeCoach minded and like to share your knowledge to ensure the adequate level of expertise is present within the team to meet site requests and equipment performancesA very committed person ready to inspire a team to move forwardAble to motivate, support and empower peopleResults-driven, customer-oriented and able to keep calm when facing emergenciesAble to identify the root cause of issues thanks to your good analytical skillsCapable of working autonomously and making decisionsAble to work with a solution-focused approach, striving to determine what are the best actions needed to complete the team's assignmentsA flexible person, willing to work in rotating shift work and on Saturdays, when the situation requires it
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