At Mangia's we are on a mission to create the authentic Italian hospitality brand; experiences and services to our guests to be remembered in their daily lives.
To achieve our ambitions, we capitalise on our unique combination of tradition and diverse talent.
Locations, cultures and experiences are our key competitive advantage.
Invest in People - create an environment where each person can push boundaries, take risks and challenge norms.
Nature and Outdoor - exploring and creating special experiences, opportunities and locations which transform into new exciting adventures.
Act like owners - taking charge, leading by example and an immense sense of pride in our work.
Celebrate communities - ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.
Join Our Team as Group, Conference & Events Manager You are at the heart of delivering truly memorable experiences, from board meetings and annual awards events to weddings and sports teams.
A true "roll up your sleeve" role, you will do whatever it takes for your team to succeed and create a one of a kind experience.
You will be required to manage, train, and develop team members and work within budgeted guidelines.
You will be responsible for, but not limited to: Work within budgeted guidelines for consumables.
Evaluate guest satisfaction, success and action plan for continuous improvement.
Ensure departmental meetings are conducted on a regular basis.
Deliver one of a kind seamless and memorable events ensuring all of the guests' requests are delivered.
Ensure a strong working relationship between the Sales and Operations team, support with client final details meetings and ensure events are delivered flawlessly.
Attend daily and weekly operations meetings to ensure the team is fully up to date with event details.
Build and maintain lasting client relationships to support return business and deliver sales goals.
Assist other departments wherever necessary and maintain good working relationships within the whole hotel.
Comply with hotel security, fire regulations and all health and safety legislation.
Our ideal candidate will have a proven track record in a similar role within a hotel or events environment.
You will have a warm, people-oriented demeanour, a gift for paying attention to the smallest details, and a positive outlook and outgoing personality.
Knowledge of Italian and English is mandatory.
Seniority level Mid-Senior level Employment type Full-time Job function Management, Strategy/Planning, and Project Management Industries: Hospitality #J-18808-Ljbffr