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The role The Multi Site Manager is responsible for managing the day-to-day operations of multiple retail locations in Milan (2 stores in Milan).
The ideal candidate will have experience managing multiple retail locations and will be a good leader with excellent communication and organizational skills. The Multi Site Manager will be responsible for ensuring that all locations are meeting sales goals and will be expected to provide reports on store performance on a regular basis.
What you'll be doing Achieve operational goals by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; determining system improvements; implementing change.Meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.Maintain a safe, secure, and healthy work environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; maintaining security systems.Maximise the profitability of the stores by controlling costs and expenses; analysing variances; initiating corrective actions.Monitor inventory levels and purchases; authorising clearance of damaged or defective merchandise.Prepare reports by collecting, analysing, and summarising information.Act as a People Manager for all our staff colleagues and support them throughout their organisational life cycle (hiring, training, and development).Ensure that all employees receive proper training in their job duties and responsibilities.Motivate and inspire store staff to provide excellent customer service and meet sales goals.Requirements Bachelor's degree in business administration or related field.2+ years of experience in a management role, overseeing multiple locations.Proven track record of successful team development and leadership.Strong organizational and time-management skills.Ability to work independently and with a team.Experience in project management in a multi-team environment.Very good communication skills and a high proficiency in both written and spoken English.Benefits and Diversity At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. We offer various great benefits in areas including health insurance, dental insurance, life insurance, and more. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or any other aspect.
Food Free Deliveroo Plus subscription (or equivalent).While this varies by country, you're likely to have monthly team lunches and, if you are in the office, frequent opportunities to try new foods.Work Life Flexible working hours and location flexibility.Competitive Parental Leave Policy.Work-from-home kit.Employee Assistance Programme.Roolearn platform, giving you access to content from leading L&D providers.Employee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity, and more.Compensation We aim to pay every employee competitively for the role they are performing in their respective location.Every employee is eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success.Equity We award equity to our senior employees, giving them ownership in Deliveroo and a share in our success.Time to recharge Annual leave and public holidays (increases with tenure).One paid day off each year to volunteer or support a charity of your choice.
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