Do you want to be part of a steadily growing family-owned business, running more than 30 hotels & residences in Europe?
Would you like to contribute to creating a feel-good home away from home for our guests?
At Falkensteiner you can expect a dynamic and open team that values both innovation and tradition.
We are looking forward to welcoming you to our team in Falkensteiner Hotel & Spa Jesolo soon as:Residences Supervisor (m/f)YOUR TASKS:Recognition and monitoring of strategic goals for guaranteed successful operation of the re-rental aparthotelRegular communication with apartment's owners regarding terms of personal use of the apartment on re-rental program and participation in internal meetingsWorks closely together with the General Manager – FOM & Housekeeping department to manage and ensure all Residences Owner's requests are meet and fulfilled.According to management instructions, organization and coordination of the entire business within the aparthotelCoordination of renovation and adaptation works in the apartmentsCommunicating the terms of use of the apartment with the ownersRegular oral and written communication with apartment owners regarding apartment maintenance and contractsMonitoring the occupancy of apartments under lease agreements and making calculations for the owner's rental invoicesMonitoring Pay-Master accounts for owner's extra charge, preparing Pro-forma invoices on regular basis and together with FOM closing bills and sending invoice properly.Organizing cleaning and preparation of apartments for the arrival of the ownerPeriodic control of the owner's apartments that are rented outMonitoring and control of the work of the building manager's & external employees in the buildingProposing and agreeing on the necessary actions and repairs of the common areas of the building in agreement with the owners committeeRegular monitoring of the apartments - also when owners are awayRegular cleaning service for the apartments on request, minor repairs, maintenance work with internal technical department and after suggestion of our Executive Engineer eventually external supplier if necessaryYOUR PROFILE: Fluent in English & German with strong Front Office backgroundCompleted hospitality vocational trainingProfessional appearance and outstanding mannersOutstanding communication skills and a compelling and engaging demeanorGood Microsoft Office skills and Protel skills is an advantageA can-do attitude, hands-on mentality, and strong solution orientationOUR BENEFITS:All- inclusive onboarding program for a great start at workHealthy and balanced employee meals in our team restaurants (also on days off)Individual development planning and support through internal and external training and development opportunitiesActive contribution in a dynamic work environmentEnjoy your holiday in the best hotels to special employee conditionsTeam Member Rate and Family & Friends Special Rates with additional discounts on F&B and spa servicesWe are looking forward to receiving your application!Take a look at your future workplace: www.falkensteiner.comCONTACT:Falkensteiner Hotel & Spa Jesolo *****Piazza Le Corbusier, 6 · I- 30016 Lido di Jesolo (VE) - ******