Renewal Sales Specialist - Digital MediaApply locations Milan time type Full time posted on Posted Yesterday job requisition id R151607
Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity We have a fantastic opportunity for a Renewal Sales Specialist to join our Digital Media business based in Milan. Adobe's Digital Media Business Unit focuses on advancing state of the art content and driving digital transformation of industries. It provides tools and services that enable enterprises to create, publish, promote, manage and monetize their content anywhere through the Adobe Creative Cloud and Document Cloud.
You will be part of a strong team of individuals driving Adobe Digital Media sales on a portfolio of Enterprise customers. You will report into a Sales Manager within the Digital Media business and work closely with the Senior Account Executive and Sales Solutions Specialists. You will carry an individual quota and individual objectives and will be encouraged to drive customer engagement face to face where necessary. You will drive renewal cycles including sales cycle for upselling Adobe's product portfolio with a focus on our most innovative AI solutions. Mid-term opportunity to evolve internally to Account Executive position.
What you'll Do Achieve/exceed quarterly and annual sales quotaEnsure we meet expectations in terms of Growth on Renewals and upsell/cross-sellPlan and prioritize sales activities including pro-active prospecting on accounts renewing in the year, targeted sales campaigns, qualifying marketing leads, social media selling, and face to face customer meetings towards achieving agreed business goalsNegotiate, liaise and communicate both internally and externally using appropriate methods to facilitate the sales processDeliver online or face to face presentations and demonstrations and coordinate internal resources as neededSupport or drive the sales process up to closing on agreed opportunities in collaboration with the Account ExecutivesCreate upsell and cross-sell opportunities across customer setEstablish and maintain relationships with channel partnersRepresent the company to the customer and the customer to the company in all sales-oriented activities.Use analytical and selling skills to understand the customer, their business and requirements to create a unique value proposition based on their needs and Adobe offeringsMaintain and develop existing customers to optimize quality of customer engagement and experienceMonitor and report on market and competitor activities and provide relevant feedbackAlways act with integrity.What you need to succeed Candidates should have a track record of 5 to 10 years of successful business to business development or sales experience, ideally in SaaS companies, including experience in renewing multi-annual agreements with Enterprise accountsUnderstanding of the end-to-end value-based sales cycle from prospecting to closingAbility to call within all levels of an organization, identifying decision makers, and building long-term customer relationships by establishing trust and credibilityHighly motivated and professional with excellent communication skills, confident and goal-oriented.Ability to build pipeline through individual prospecting, lead qualifying, and cross-selling/up-selling into our customer base as well as targeting potential new logosMust have high ethics, integrity, and humility with a desire to operate as part of a teamAbility to challenge the status quo to help drive innovation across the businessAbility to work in Italian and English.Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
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