Our client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.
Role Overview
This role is kingpin to our client's customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm.
Job Type: Full Time
Work Place: Onsite
Location: Malta, Europe (Relocate to Malta)
Relocation : VISA & Relocation Package Included
Requirements
A University graduate with relevant degree within a computing or business discipline; Microsoft Dynamics CRM Certifications (2016, D365) are highly desirable; Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors; Minimum 12+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development is a must; At least 5-6 end to end large scale implementations with D365 CE (or lower versions); Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service; Strong exposure to presales; Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI); Strong understanding of Dynamics 365 Common Data Model and Common Data Model including the customisations and development of Business Data Models for different solutions; Strong understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons; Experience of consultancy roles in software delivery; Experience in a delivery-orientated IT environment using waterfall, agile and Devops methodologies; Adept at Business Requirement Analysis; Business process mapping, modelling and documentation knowledge. Responsibilities
Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams; Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables; Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client's requirements; Leading the solution on a work stream, making design decisions and creating solution documentation; Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations; The creation of high quality and sustainable client solutions and project documentation including support for testing activities; Deliver all consultancy and configuration work according to our project methodology, ensuring that all software applications are implemented successfully: on time and on budget; Contribute to activities as required including building demo and proof of concept solutions for various client presentations; Meet and exceed customer expectations of business knowledge, skills and behaviour; Identify business/project/support risks and mitigate or communicate as necessary; Support practice development activities such as defining and configuring industry specific solutions; In all activities, ensure timely completion of internal processes and mandatory training; Always represent our client's Microsoft Business Solutions team in a professional and positive manner. Microsoft Business Solutions Overview
At our client, your long-term future is every bit as important to them as it is to you. That's why our clients aim is to give you experiences that will stay with you for a lifetime. Whether it's great training and development, mobility opportunities or corporate responsibility volunteering activities – you'll gain a wealth of experiences on which to build a rewarding career. They are a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, their clients, and their communities.
For this exciting opportunity they have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.
Don't worry, they know that relocation can be a challenge, which is why they have an extremely supportive onboarding team to help you throughout this process! - They provide relocation support for you and your family.
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