Summary Incumbent is involved with a variety of duties in support of the Community Recreation program which includes Morale, Welfare, and Recreation (MWR) special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, leisure skill classes, outdoor recreation or other similar MWR recreational services.
Duties Performs assigned duties and provides necessary services to authorized patrons, including general information and support of Community Recreation programs.Provides information concerning facilities and operation. Ensures adherence to regulations, and safety and security procedures.Assists in maintaining routine reports and performs clerical, custodial and/or general maintenance duties as needed.Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.Provides customer service by greeting patrons in person and by answering the telephone; takes messages and handles customer requests or referrals to the appropriate staff member.Provides support for Community Recreation event set up and break down.Performs other related duties as assigned.Requirements Must satisfactorily complete a background investigation.Work schedule is subject to change and may include working mornings, evenings, weekends, holidays and rotating shifts.Will be required to obtain Emergency First Responder or CPR/First Aid/AED certification, Customer Service Training and MWR Food and Beverage Alcohol Safety Certification, within the first 90 days of employment.Position may involve long periods of standing, sitting, walking, bending and lifting up to 40 pounds and occasionally heavier items.Position may require working outside for special events or outdoor outings.Male candidates born after December 31, 1959, and at least 18 years of age, are required to certify that they have registered with the Selective Service System (Attach proof of registration).Eligible civilian candidates must possess: No-Fee Passport, Sponsor's Orders or Command-sponsorship authorization, and sojourner's permit/application letter.Eligible active duty candidates must possess: Military Orders and Command's written authorization.Qualifications Three (3) months of general experience or high school diploma/GED.
General experience: any type of work that demonstrates the applicant's ability to perform the work of the position.
Qualified candidates will also be rated and ranked by the following Knowledge, Skills and Abilities (KSA's) to determine order of referral:
Basic reading comprehensionAbility to communicate orally and in writingBasic computer operations and keyboarding skillsBasic arithmetic calculationsBasic customer service delivery methodsEducation A high school diploma/GED is preferred.
Additional Information Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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