Receptionist

What youll do Youre the first face our guests see and you have your own way of treating them as individuals making them feel welcome and their stay special the Hox way.Deal with the coming and going of guests making sure all bills are correct and contain no surprises.Work with all our teams to make sure were always busy and help our Front Office Manager with any overbooking levels.Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures.Answer phones sort out requests give recommendations to the best show to see and the latest popup restaurant to try in the area youre the onestopshop for our guests to turn to. Qualifications : What were looking for Individuals. Youre looking for a place where you can be you; no clones in suits here.Passion for hospitality whether thats a drink a meal an event or a bed for the night.Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.We leave our egos at the door and help get things done.Youre up for doing things differently and trying (almost) everything once.If we got stuck in a lift together wed have a good time and share a few laughs.You want to be part of a team that works hard supports each other and has fun along the way.Its all about attitude for us someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who youd want to stop and chat to.Experience of Micros Fidelio Opera or a similar front desk operating system.Passion for exceeding guests expectations.Excellent organisational and communication skills. Remote Work : No

Employment Type : Fulltime