FunctieomschrijvingRandstad Italia is currently recruiting a HR Specialist Payroll and Benefits Service Delivery for a client operating in the oil & gas industry based in Florence.
The job holder will be responsible for the successful execution of one or more Payroll or Benefits processes.ResponsabilitàResponsibilities:manage service delivery metrics and/or third-party supplier performance in relation to the assigned process;drive increased productivity and compliance through process improvements, standardization, and simplification within assigned area;foster a culture of customer service excellence and continuous process improvement by providing customer service and advise on complex questions/requests from employees, businesses and HR partners;maintain high standards of accuracy, timeliness and quality to ensure compliance with relevant legal and BH policy requirements;develop effective relationships with stakeholders through strong interpersonal skills and proactive communication;continuously build and share area of expertise; keep current with internal and external updates and changes;provide ad-hoc operational support for assigned process;participate in internal, external payroll and benefits audits;preparation of year-end reporting & associated statistics.
Requirements:Bachelor s degree from an accredited university in related area or a high school graduate/GED or equivalent with at least 4 years of relevant work experience;minimum 2 years prior professional work experience;strong written and verbal communication skills with fluency in local language and English;proficient with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).Functie-eisenSoft Skills:strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness;able to work independently or as part of a team environment;applies solid judgment ensuring integrity, compliance, & confidentiality;passion for continuous process improvement and simplification;strong analytical and problem solving skills with proven ability to organize and analyze data.A fixed-term contract of one year is offered to replace maternity leave (temporary agency worker).La ricerca è rivolta ai candidati ambosessi (L.903/77).
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