Radiology Informatics - Technical Implementation Consultant
Job TitleRadiology Informatics - Technical Implementation Consultant
Job DescriptionTechnical Implementation Consultant Step into a pivotal role within a leading IT Professional Services Organization, where you'll ensure top-tier technical support and service delivery in the Medical IT domain for Radiology Informatics solutions, acting as a trusted technical advisor to customers, and driving excellence through collaboration and continuous improvement.
Your role: Deliver Technical Excellence : Oversee and execute technical activities for Radiology Informatics (RI) implementation projects, ensuring high-quality service and support.
Customer and Team Collaboration : Collaborate with RI services, applications, sales teams, and customers to align schedules, gather feedback, manage project plans and provide reports to Service Management, as requested.
Technical Advisory : Provide expert advice on software, hardware upgrades, and functionality changes, supporting local teams and sales initiatives.
Incident Support : Assist with technical escalations, RI solution upgrades, and bug reporting to R&D teams.
Continuous Improvement : Participate in training programs, maintain service databases, and lead projects to enhance technical service processes.
Performance Excellence : Meet or exceed performance expectations in service delivery and applications support.
You're the right fit if you have: Educational background & Experience: Master or bachelor degree in Informatics, Biomedical Engineering or an equivalent combination of related experience and education.
2+ years in a similar role, preferably in Healthcare IT projects.
Technical Skills: Expertise in database design, development, administration, and tuning (Oracle, PL/SQL).
Experience with integration components (e.g., COM, XML, HL7).
Knowledge of Microsoft Server, VMware, Hyper-V, and storage technologies (RAID, SAN, NAS).
Understanding of Medical IT standards (DICOM, HL7, IHE).
Proficiency in common network protocols, security practices, and high-availability solutions.
Languages & Soft skills: Excellent oral and written communication skills in English in addition to Italian as local customer language.
Strong communication, troubleshooting, and problem-analysis skills.
Team player with a solid understanding of applications, workflows, and network environments.
Availability to travel within Italy.
How we work together: This is a field role and they are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
About Philips: We are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help the lives of others.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
You may still be the right candidate for this or other opportunities at Philips.
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