Quality Manager Shoes & Fashion Accessories Permanent The Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who wanted to liberate women's bodies from the stiffly formal fashion of the time through a luxury ready-to-wear offering. For almost 70 years, Chloé has been inspiring femininity by designing fashion collections and accessories, crafting stories and sharing experiences. Our founder's forward-looking vision of femininity continues to inspire our long-term commitment to support the advancement of women. Women moving forward. For a fairer future. This is our purpose guiding all we do. Today, our ultimate goal is to create beautiful products with meaningful impact for people and for the planet. We take pride in receiving B Corp certification. As we mark this new stage, reinventing how we do business, we hope to inspire other organisations. That's why we are building teams who are committed to our mission. We want to share this approach within the company and with our community at large. About the role: To strengthen our Quality at each stage of the finished product, we are looking for a Shoes & Fashion accessories Quality Manager based in Scandicci (FI), close to our Industrial teams (Development & Industrialisation) and manufacturers. In this position, s/he will manage quality of materials and finished product during Pre-production/production and aftersales phases. HOW WILL YOU MAKE AN IMPACT? For Shoes and Fashion Accessories (Bijoux, textile accessories etc.) , you'll be in charge of: Quality Pre-production Participation in technical reviews - sdifettamento, risks analysis follow-up in collaboration with industrial department and suppliers Finished product tests coordination and Quality tolerances definition for production Quality in production Masters/TDS validation in collaboration with Industrialisation team In-line Production processes approval First pieces of production approval Quality control planning and invoicing Production batch release Production quality KPIs (calculation, analysis, and report to Brand Management & suppliers) Continuous improvement of the quality processes at suppliers/manufacturers Continuous improvement and Aftersales Support to network before sales and After-sales claims Network quality KPIs (calculation, analysis, and report to Brand Management & suppliers) Quality alerts management HOW WILL YOU EXPERIENCE SUCCESS WITH US? 10 years of experience in Shoes Technician roles with a focus on Quality Control/Industrialisation Technical knowledge of the main finished product components (leathers, fabrics, metal parts) for Elegant, Casual and Sneakers categories Data driven and proactive approach striving for excellence Fluent in Italian and good English Level Good command of Excel and PowerPoint Leadership and Project Management skills You are an open-minded and positive person with a rigorous and organized approach Availability to travel frequently in Europe (driving license if mandatory) WHAT WE OFFER Flexible entry time Welfare Ticket Restaurant We look for curious people, free spirited and determined, who want to be part of the Chloé Family. We search for people with a strong emotional intelligence, generous, humble, and smiley with a natural willingness to help others. We encourage diversity and inclusion in the workplace, while supporting and inspiring every individual. J-18808-Ljbffr