Since 1905, G&W Electric has helped power the world with innovative power systems solutions and products. With the introduction of the first disconnectable cable terminating device in the early 1900s, G&W began to build a reputation for engineering creative solutions to meet the needs of systems designers. Solutions which today have extended far beyond cable accessory products and into the latest in solid dielectric and SF6 insulated switchgear, solid dielectric insulated reclosers, system protection equipment, distribution automation solutions, and distribution and transmission cable accessories. Located in Bolingbrook, Illinois, USA, the plant covers over 371,000 square feet and represents a showplace of modern engineering, manufacturing and marketing technology.
Why join us? G&W enjoys a long reputation for product quality, innovation and world-class customer service to the power industry. We have established this reputation by believing that our greatest asset is our employees. We owe our success to the initiative and talents of highly skilled individuals within our team-based organization. Our goal is to set the standard for customer satisfaction by ensuring a superior level of service, performance and innovation. As a global organization and industry leader, we are committed to cultivating an engaging work environment that embraces our core values and develops our talent. Our continuous focus on growth and innovation means that you become part of a company that provides challenging opportunities, rewards excellence and combines your individual expertise to achieve a higher level of shared success.
**SUMMARY OF RESPONSIBILITIES**:
The Quality Manager promotes, develops, and oversees compliance of the company quality system, monitors and develops systems, methods and practices to improve; 1) customer satisfaction and 2) cost of quality. Assure compliance of customer requirements by managing quality policies, standards, procedures, programs and practices while driving and facilitating continuous improvement.
**ESSENTIAL DAY-TO-DAY FUNCTIONS**:
- Ensures compliance with the customer requirements, quality policy, company standards, regulatory and external standards.
- Measures and improves customer satisfaction and cost of quality.
- Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
- Develops and implements the Quality led APQP activities specified within company process to assure quality from concept to production.
- Effectively interacts with Production, Engineering, and Supply Chain teams to maintain product supply and introduction of new products.
- Works directly with suppliers to ensure compliance of supplied materials.
- Works directly with customers to support quality requirements.
- Works with purchasing staff to establish quality requirements for external suppliers.
- Develops policies and procedures to ensure quality product.
- Writes technical and management systems reports.
- Brings together staff of different disciplines and drives the group to plan, formulate and agree on comprehensive quality procedures.
- Manages and improves the Company's quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.
- Sets Quality compliance objectives and ensures that targets are achieved.
- Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
- Facilitates analysis and coordinates activities related to process/system improvement projects.
- Determines staffing requirements to meet quality and delivery expectations.
- Maintains operations data and prepares productivity/quality reports for management.
- Directs and coordinates the activities of team engaged in quality functions - including inspection, analysis and training.
- Makes final determinations or dispositions related to non-conforming materials.
- Monitors indicators related to ensuring employees conform to production or processing standards.
- Keep up to date with industry trends by attending conferences and training courses.
**QUALIFICATIONS / EDUCATION**
- Bachelor's Degree in Mechanical or Electrical Engineering (or similar) required.
- 5+ years of progressive experience in Quality or similar role.
- Lean Six Sigma Black belt is a plus
- Must have excellent interpersonal skills and ability to communicate with peers and internal and external customers.
- Strong problem solving skills
- Strong change management skills
- Ability to travel
- English is a must