THE GOAL The aim of the Quality Advisor position is to monitor and improve the overall quality of our products across our points of sales.
The focus will be on continuous evaluation and analysis of the kiosks, putting forward action plans and ensuring these are carried through.
The role will also participate in the development and roll-out of cross-country quality projects and activities.
The Role • Support the creation and delivery of action plans to implement the food safety strategy developed by the Quality Department • Country wide travel to conduct periodic audits of Kiosks, complete comprehensive evaluation reports and follow-up with appropriate corrective action plan • Field support and training with the local teams, focusing on quality (hygiene, food safety) related issues and work health and safety • Provide both theoretical and practical food safety training for Kiosk Managers and Staff • Build long-lasting, meaningful business relationships with Kiosk Manager and Staff • Analyse the results of inspections and microbiological analysis for each Kiosk • Address issues relating to kiosks non-compliance and customer complaints to improve and maintain our food safety standards • Participate in periodic internal review meetings to discuss and address any food safety/quality topics • Represent KellyDeli when dealing with third parties such as Retailers at PoS, official administrators, external auditors, Food Safety Authorities and quality specialists • Monitor and manage the accuracy and calibration of key measuring devices (e.g.
weighing scales, thermometers) both internal and external verification of devices as appropriate • Keep abreast of industry developments relating to food safety regulation and technology and advise the business accordingly • Participate and contribute to the ongoing development of acceptable standards involving purchasing of ingredients, detergents, dress code and hygiene equipment • Participating in Country or Cross-country projects where necessary WHAT YOU BRING • Some experience in a similar position within the food & beverage/hospitality/ food production • Ability and willing to drive around the country to audit the kiosks • Bachelor's/Master's Degree or equivalent level of education in food safety related field • Expert level knowledge of HACCP, ISO 22000 and food safety legislation (both EU and national) • Ability to effectively communicate and influence others • Fluent in English & Italian Local Benefits: 27 days annual leave + bank holidays birthday off cycle to work Private healthcare 6 late starts 6 early finishes Celebration bonus You want to share your expertise and your values?
We are an equal opportunity employer, join us!