Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains.
Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Position Summary We're looking for a Quality Assurance Engineer in Montano Lucino (CO), Italy location.
The Quality Assurance Engineer helps develop and safeguard quality standards in a production company.
Before any product reaches customers, he/she will assess the item in depth and confirm it meets all company requirements, compliance standards, and that it has no defects.
He/she ensures products are safe to use, operate properly, are uniform, and follow all specifications.
The Quality Assurance Engineer is the first front line with customers for claims management and customer good relationship.
Main Responsibilities Customer management for all quality topics: 8D, interim corrective actions, claims recording closure Lead customer action plans (failure-response and proactive) and periodic meetings with clients Design, implement, and improve company quality standards Analyze data to find areas of process improvement (Pareto, PDCA/PDSA, Core Quality tools) Train, motivate, coach, and correct employees to ensure that standards are met Create reports to track progress of ICA (interim corrective actions) PCA (permanent corrective actions) Formulate strategies to increase FTT, reduce scraps, identify SC/CC, error-proof initiative Review processes to ensure compliance with customer requirements and product specifications Manage the Quality Management System Review documents prepared and submitted by suppliers and contractors (PPAPs and PROTOs) prior to customer submission Job Position Requirements Education: University Bachelor Degree in Business Management or Mechanical Engineering Professional Background: From Graduated without working experience to 4 years of working experience Technical proficiency, must be able to use computers and generate reports Ability to analyze data and create and review processes (i.e.
DFMEA, PFMEA, CP, SPC) Hard Skills Essential: Web Portal Management (basic browser usage) Strong analytical and problem-solving skills Critical thinking and curiosity Knowledge of ISO9001 standards English language Italian language Considered as a plus: ERP-SAP QM Module Minitabs and Specific Statistics Tool Knowledge of IATF 16949 Advanced Excel office usage (including macro visual net) CMM/DEA understanding (basics) Knowledge of AIAG tools PPAP management Soft Skills The ability to make decisions and communicate them effectively Leadership ability Organizational ability Excellent communication skills Planning and organization skills Interpersonal savvy Problem-solving skills Teamworking skills We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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