Job Details INTRODUCTIONAt Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.JOB PURPOSEReporting directly to the Senior Quality Manager Leather Goods, the QC Manager, LG, will promote quality as a shared value and will be responsible for all quality control activity of leather goods manufactured by subcontractors and vendors.The person will be responsible for providing clear information on Burberry's quality standards to the various stakeholders in order to achieve ever increasing product excellence combined with continuous reduction of non-quality costs.RESPONSIBILITIESTeam management:Manage the internal QC DepartmentManage and coordinate the activities of the Quality Control Inspectors teamApply Burberry leadership behaviours to manage the team according to defined guidelinesPlan inspection activities for vendors and subcontractorsQuality activities:Apply Burberry quality standards in daily activitiesEnsure that any problem on the bag is identified and corrective actions are takenPerform field inspections and quality validationsEnsure quality and acceptance levels are defined and aligned within the team and across the manufacturingDefine and track corrective action plans based on inspectionsCoordination and reporting activities:Define product split between hubs and field inspections based on high/low riskCoordinate with Central Quality Analysts for hub data collection and KPI assessmentManage Quality KPIs for their perimeter (pass rate, field inspection, end of line inspection, actions in progress, etc)Manage daily feedback with manufacturing teams (internal and external)Attend operational and team meetings on quality activities and problem solvingPERSONAL PROFILEHigh school diploma required (leather goods technician school preferred)Strong experience in leather goods products and componentsKnowledge of all processes involved in the manufacturing of a luxury bagExcellent and detailed knowledge of the manufacturing processAbility to work in a teamProblem solving skillsAttention to detailsGood knowledge of EnglishComputer skills (MS Office, BI, PLM, Stealth)FOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.Posting Notes: Italy || Not Applicable || Florence || SC CENTRAL OPERATIONS || LEATHER GOODS COE || n/a ||
