Want to do the best work of your life?
Make your mark at Europe's leading entertainment brand.
Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.
We're looking for a PROJECT MANAGER - NEW PRODUCT & SERVICES
Position Summary
Being part of the Customer Digital Transformation team as a New Product & Services PM means becoming a key player in Sky's major projects of the future and the company's Digital Transformation journey.
What you will do:
- Define E2E governance for each project flow;
- Collaborate with Business Owners to gather key project requirements within document templates agreed upon with technical structures;
- Collaborate with the internal digital design factory structure with the goal of designing innovative front-end and back-end experiences for customers across all touch points (human/digital) by defining new processes or improving existing ones;
- Become an ambassador of the new digital first approach across all project tables, with the goal of ensuring a simple, innovative and consistent front-end and back-end experience;
- Lead the sharing of business requirements with all involved structures (Customer Marketing, Customer Journey, Customer Digital Engagement, Legal, Privacy);
- Lead project SALs and dedicated management board update meetings;
- Lead the project execution up to the final UAT phase, constantly aligning the Business Owners involved in order to effectively complete the established work plan;
- Identify and manage any dependencies on other projects;
- Monitor project KPIs to ensure proper support and rollout.
What will make you successful
- Customer obsession
- Excellent interpersonal and teamwork skills
- Curiosity and innovative spirit
- Problem solving
- Flexibility, ability to adapt to situations and autonomy
- Excellent organizational, planning and coordination skills for optimizing personal and business resources
- Project management
- Knowledge of sales processes
- Excellent knowledge of Office Automation (Excel and Power Point)
- High knowledge of the English language, both written and spoken
Why wait?
To find out more about working with us, search #LifeAtSky on social media.
A job you love to talk about.